Our Service
1. Installation & adjustment
After the equipment are arrived at the customer’s site, the customer is responsible for unpacking and arranging the equipment according to the placement drawing; and does under our install-adjust technicians’ guidance. Costs of the staff are decided at last.
2. Training
1) We are responsible for offering the technical training to user. The training content includes the structure and maintenance of the equipment, control and operation of the equipment. Through training, users’technical staff can grasp and the skill of operation and maintenance proficiently, and deal with the general troubles in time. We will appoint qualified technical staff for the guidance.
2) The buyer can send staff to our company for learning.
3. Quality assurance
1) We guarantee the goods offered are brand-new, not used, with latest design and suitable material made, and we guarantee the specification of the equipment is consonance with the contract.
2) We guarantee the line achieve product technical performance indicators within 5 days after feeding operation through the correct guidance of the installation and commissioning.
3) We are responsible for the fault and damage of the production line caused by our design, technology, manufacture, installation, adjustment and material defect etc. that all belong to our responsibility.
4) The warranty period is 12 months after acceptance check of the production line. If there is any different between the furnished equipment in the customer’s factory and the equipment concerned in the contract, the users have the right to pass the inspection book to the legal department to claim for compensation to our company within goods warranty period.
Due to our sincerity in offering best service to our clients, understanding of your needs and overriding sense of responsibility toward filling ordering requirements, we have obtained the trust of buyers worldwide. Having accumulated precious experience in cooperating with foreign customers, our products are selling well in the American, European, South American and Asian markets. Our products are manufactured by modern computerized machinery and equipment. Meanwhile, our products are manufactured according to high quality standards, and complying with the international advanced standard criteria.
With many years’ experience in this line, we will be trusted by our advantages in competitive price, one-time delivery, prompt response, on-hand engineering support and good after-sales services.
Additionally, all our production procedures are in compliance with ISO9001 standards. We also can design and make non-standard products to meet customers’ special requirements. Quality and credit are the bases that make a corporation alive. We will provide best services and high quality products with all sincerity. If you need any information or samples, please contact us and you will have our soon reply.
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